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800 articles · page 11 of 16

The Futurum Group, Monday, September 9th, 2024

CrowdStrike Outage: Lessons Learned And Implications

Vol 318 · Issue 2 · 2024-09-09

The July 2024 CrowdStrike outage serves as a reminder of the critical role cybersecurity plays in today's interconnected world. The incident's far-reaching impact has prompted organizations to re-evaluate their security strategies and invest in additional measures to prevent similar disruptions.

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CrowdStrike Outage: Lessons Learned And Implications

Techstrong ITSM, Monday, August 26th, 2024

ITSM: Getting Started

Vol 317 · Issue 4 · 2024-08-26

The global IT service management (ITSM) market is growing at nearly 16% annually. There are good reasons for that healthy clip: ITSM leads to a 40% reduction in business downtime by some counts. ITSM proponents often purport increased operational efficiency, lower IT management costs, improved customer satisfaction and even risk reduction.

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ITSM: Getting Started

HelpNet Security, Tuesday, August 6th, 2024

ITSM Concerns When Integrating New AI Services

Vol 317 · Issue 1 · 2024-08-06

Late last year, a Chevrolet dealership deployed a chatbot powered by a large language model (LLM) on their homepage. This LLM, trained with detailed specifications of Chevrolet vehicles, was intended to respond only to questions about Chevrolet cars.

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ITSM Concerns When Integrating New AI Services

Security Boulevard, Friday, July 26th, 2024

Happy System Administrator Appreciation Day 2024

Vol 316 · Issue 4 · 2024-07-26

You're making sure your developers can develop, your managers can manage, your customers can . custom? Well, no, but you get the idea. You're making sure everything runs smoothly. On a good day, nothing breaks and your job isn't even visible. Kudos to you, sysadmins!

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Happy System Administrator Appreciation Day 2024

DevOps.com, Thursday, July 25th, 2024

Five Lessons Learned The Hard Way From The Global Blue Screen Of Death

Vol 316 · Issue 4 · 2024-07-25

As a product management professional, I am trained to understand customer pain, especially for customers who have challenges with downtime due to poor software quality. Last Friday I experienced the problem firsthand though when I arrived at Heathrow Airport early, only to discover that the Microsoft outage had grounded flights across the world.

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Five Lessons Learned The Hard Way From The Global Blue Screen Of Death

Sovy, Wednesday, June 12th, 2024

Defining A Compliance Management System

Vol 315 · Issue 2 · 2024-06-12

In the contemporary business environment, it is essential for organizations to observe the law and ensure compliance. A Compliance Management System (CMS) assists organizations in adhering to these laws, mitigating risks, and upholding ethical standards.

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Defining A Compliance Management System

Search ITOperation, Tuesday, June 11th, 2024

IT Incident Management

Vol 315 · Issue 2 · 2024-06-11

IT incident management is a component of IT service management (ITSM) that aims to rapidly restore services to normal following an incident while minimizing adverse effects on the business

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IT Incident Management