IT Orgs Grapple With Observability Tool Sprawl
CIO Dive, Friday, September 18th, 2026
62% call consolidation very important, yet not one surveyed organization achieved a single pane of glass.
An Enterprise Management Associates report, The reality of observability unification in modern IT operations, found 62% of enterprise IT organizations rate observability tool consolidation as very important, while not a single surveyed organization had achieved a single pane of glass through consolidation into one tool.
Individual teams running their own tools stay siloed, creating visibility and incident response problems.
Vendors are responding with AI: Snowflake acquired Observe in January, and on September 15 Cisco added Splunk Agent Observability, giving a live view of AI agent performance and token spend.