Building the Agentic Enterprise: Secrets from Early Adopters
Salesforce, Thursday, September 17th, 2026
Early Agentforce adopters share what worked and what did not in deploying enterprise AI agents.
Salesforce collects lessons from organizations that deployed AI agents ahead of the broader market. The piece covers how early adopters chose initial use cases, handled data readiness and built the guardrails needed before agents touched customers.
It highlights change management as the recurring bottleneck rather than model capability. The format is video-led, with practitioners describing their own rollouts.