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All issuesVolume 342, Issue 3IT Vendor NewsSalesforce

Salesforce Staggers Back to Feet After Global Outage

Salesforce, Wednesday, September 16th, 2026

The Register reports an hours-long global Salesforce outage hit customers with severe delays mid-Dreamforce.

An hours-long global Salesforce outage struck customers with severe delays, intermittent errors and inability to access some services, according to the company's own status updates.

The timing was awkward: thousands of attendees were in San Francisco for Dreamforce while the platform degraded.

The Register tracked the incident through recovery and notes customers saw service returning to normal later the same day. The episode fed directly into the week's broader argument about concentration risk, since Salesforce now sits at the centre of many enterprises' sales, service and agentic AI workflows.

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